Shipping Policy

At Projuktisheba, we aim to deliver your orders quickly, safely, and reliably. Whether you're ordering a single gadget or setting up your entire workspace, we ensure that your products are packed with care and shipped on time.

1. Delivery Areas

We currently offer shipping services all over Bangladesh.

If you are unsure whether your area is serviceable, please contact us before placing your order.

2. Delivery Time

Estimated delivery times:

1. Inside Dhaka: 1–3 business days
2. Outside Dhaka: 2–5 business days
3. Remote areas: 5–7 business days (may vary based on courier availability)

📦 Please note: Delivery times may vary slightly due to stock availability, weekends, public holidays, or courier delays.

3. Shipping Charges

1. Inside Dhaka: [Insert flat rate or mention “Free over X amount”]
2. Outside Dhaka: [Insert rate or courier-based charge]
3. Shipping charges will be calculated and shown at checkout.

💡 We occasionally offer free shipping promotions. Keep an eye on our social media or website banner for updates.

4. Order Processing

1. Orders are processed within 24 hours after payment confirmation.
2. Orders placed after 5 PM or on holidays will be processed the next business day.
3. You will receive a confirmation message/email and tracking details once your order is dispatched.

5. Delivery Method

We work with trusted local courier partners to ensure safe and timely delivery. In some cases, we may deliver orders using our in-house delivery team (especially within Dhaka).

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email. You can use this to track the status of your shipment directly from the courier’s website or by contacting our support team.

7. Damaged or Missing Items

1. If your package is damaged, tampered, or missing items on arrival, please notify us within 24 hours of delivery.
2. Include clear photos of the package and items, and contact us immediately via phone or email.
3. We will investigate the issue and offer a suitable resolution (replacement/refund/store credit).

8. In-Store Pickup (Optional)

If you offer this service:

Customers in Dhaka may choose to pick up their orders from our office/showroom. Please select the "Pick-up" option at checkout and wait for confirmation before coming.

9. Contact Us

For any shipping-related inquiries, feel free to contact us:

📧 Email: projuktisheba.info@gmail.com

📞 Phone: +880 1712-377406

🌐 Website: www.projuktisheba.com